Communication & Negotiation

Course Sypnosis:

This course is targetted to help learners improve their communication and negotiation skills through series of case studies and role play using various negotiation strategies and tactics. Learners will learn to identify different parties’ power positions, breakdown common communication barriers and overcome rejections.

Suitable For:

Personnel in the Service industry

Personnel in the Sales industry


Basic English Proficiency

Learning Style:

Case Study & Role Play

Course Duration:

8 hours with lunch break and tea breaks provided for

Course Fees:


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